PRISM BUSINESS CONSULTANTS

Effective April 2024, Training of BC Agents (BCA) has been mandated by RBI before appearing for the BC Certification Examination. BC Agents will now have to undergo 28 hours of training for the Basic Certification and 42 hours of training for the Advanced certification, as the case may be. Only those candidates who have successfully completed the training will be eligible to appear for the BC/BF examination. 

The following Institutes have been identified to conduct the training for BC/BF: 

• Bankers Institute of Rural Development (BIRD)
• National Institute for Entrepreneurship and Small Business Development. (NIESBUD). Ministry of Skill Development and Entrepreneurship (MoSDE)
• Indian Institute of Bank Management (IIBM); and
• The Banks, at their discretion may also provide mandatory training to BCAs duly adhering to the training structure/modules designed by the Coordination Committee.
• National Academy of RUDSETI, Bangalore its network of RSETIs

In order to ensure financial inclusion through Payment Banks BCs, several initiatives have been taken by the Government of India and Reserve Bank of India. Business Correspondents (BCs) play an important role in achieving financial inclusion. The BCs act as a bridge between Bank branches and the people in the area. A BC is the first point of contact and the front face of the bank branch to the people. In order to enable the BCs to be more effective, they need to be imparted the desired level of knowledge.

This course is aimed at providing the knowledge inputs and skills set to BCs. The structure of the course is, therefore, to provide basic knowledge in banking operations and help the BCs in developing an overall understanding of the subject.

SYLLABUS:

RBI has designated IIBF as the sole certifying agency for the banks SCBs (including RRBs), SFBs and the Payments Banks. As the operations of the Payments Banks are limited as compared to the Scheduled Commercial Banks (SCBs), the syllabus for the BCs of the Payments Banks have been rationalized in consultation with RBI.

DRA Certifications has become mandatory as Reserve Bank of India has advised the Indian Banks' Association to formulate, in consultation with the Indian Institute of Banking and Finance (IIBF), a certificate course for Debt Recovery Agents who have undergone 100/ 50 hours of training.  

The eligibility criteria for the DRA certification are structured to ensure that candidates possess the necessary educational background and training: Educational Qualification: Candidates must have a minimum of 10+2 or higher from a recognized board or university. 

The service providers engaged by Banks/ NBFCs should employ only such personnel who have undergone the above training and obtained the certificate for recovery from IIBF. Curriculum. General Banking, Banker – Customer Relationships. Account opening & operations in accounts.